Service

Studio Gitane pieces are handcrafted with gemstones, trade beads, natural pearls, traditional african beads, natural shells, recycled glass.

Various metals are also used, all of them are nickel free and hypoalergenic. However depending on one's PH, some metals may oxidize in time.

All of them are carefully hancpicked or manufactured.

To ensure a long life to your piece, we advise the following:

•  Handle it gently and with care; avoid mechanical shocks (stones can easily break).

•  When not wearing it, keep it in a soft fabric pouch.

•  Avoid contact with any type of water (showers, swimming pools, sea, rivers) as certain components will oxidize more quickly this way.

•  Do not wear it in your sleep, while you are training or at the beach.

•  Avoid contact with creams, perfumes, oils, or other chemical products.

 Before purchasing, please measure your neckline carefully to decide if a product fits you. We do not modify the size of the products.

You can return a product within 14 days of purchase by sending an email to hello@studiogitane.com in advance.

 In order to return a necklace, it must not show signs of wear, cracked stones, or missing elements.

The return cost is borne by the customer.

Since the online store and the physical store are separate entities, products purchased from the website during drops cannot be exchanged for products available in the store.